Frequently Asked Questions
Everything you need to know about your Gymreapers gear and orders.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your gear ships, we will send a tracking link so you can follow your package's journey to your doorstep.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unused items in their original packaging. Please note that for hygiene reasons, certain items like lifting straps or wraps must be unworn to qualify.
How do I determine my size for lifting belts and apparel?
Each product page features a comprehensive size guide. We recommend measuring your waist at the belly button for lifting belts to ensure a secure, supportive fit during your heavy sets.
Do you offer international shipping?
Yes, Gymreapers ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to customs duties.
What kind of warranty do you offer on lifting equipment?
We stand behind our quality. Many of our products, including our lever belts, come with a specific warranty against manufacturing defects. Check the individual product description for specific warranty details.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Sezzle to help you get your gear immediately.